Payment & Billing Terms

At Halehurst, we are committed to providing a clear, secure, and transparent checkout experience. The following terms explain our accepted payment methods, billing practices, taxes, payment verification, and refund handling.

1. Currency & Pricing

All prices displayed on halehurst.com are shown in U.S. dollars (USD) unless otherwise stated at checkout.

The product price and any applicable taxes or shipping charges will be displayed before you submit payment.

2. Accepted Payment Methods

Halehurst currently accepts the following payment methods, subject to availability at checkout:

Shop Pay
Shop Pay Installments
Visa
Mastercard
American Express
Diners Club
Apple Pay
Google Pay
PayPal

The payment methods available for a specific order will be shown during checkout.

Payment options displayed in our website footer and checkout should correspond to the payment methods currently available for Halehurst orders.

3. Payment Security

Halehurst uses Shopify and established third-party payment providers to process online transactions securely.

Payment and checkout information is transmitted through secure encrypted connections, and card transactions are processed through payment systems designed to comply with applicable PCI DSS requirements.

Halehurst does not intentionally store complete credit card numbers on its own website servers.

For your security, please never send full credit card numbers, card security codes, passwords, or other sensitive payment credentials by email.

4. Payment Authorization

By submitting an order, you confirm that:

• You are authorized to use the selected payment method

• The billing information you provide is accurate and complete

• You authorize the applicable payment provider to process the transaction

• You agree to pay the total amount displayed before order submission

If a payment cannot be authorized or completed, the order may not be successfully processed.

5. Taxes, Shipping & Final Order Total

Applicable product prices, taxes, shipping charges, and other required charges will be disclosed before final payment.

Halehurst does not charge hidden fees, mandatory membership fees, or undisclosed processing surcharges.

The total amount payable for your order will be displayed at checkout before you complete the purchase.

Standard shipping within the contiguous United States is free where stated in our Shipping Policy or on the applicable product page.

Any applicable sales tax will be calculated and displayed at checkout.

Halehurst does not charge customers additional import duties for qualifying U.S. deliveries where our Shipping Policy states that import duties are included or not applicable.

6. Payment Review & Fraud Prevention

For the protection of our customers and our business, certain orders may be reviewed for payment verification or fraud prevention.

In some cases, Halehurst or our payment provider may request additional information reasonably necessary to verify a transaction.

An order may be temporarily held while payment verification is completed.

If payment cannot be verified or a transaction is identified as unauthorized or fraudulent, Halehurst may cancel the affected order.

If payment has already been successfully collected for an order that is subsequently canceled by Halehurst, the applicable refund will be issued to the original payment method.

7. Pricing Errors

Halehurst makes reasonable efforts to ensure that product prices are accurate.

If a material pricing or technical error affects an order, we will contact you before fulfillment whenever reasonably possible.

You may choose to:

• Proceed with the corrected price; or

• Cancel the affected order for a full refund

Halehurst will not intentionally charge a corrected price without informing the customer where the correction materially increases the order total.

8. Payment Failures or Declined Transactions

A payment may occasionally be declined or fail because of:

• Incorrect billing information

• Card issuer restrictions

• Insufficient funds

• Payment provider security checks

• Fraud prevention controls

• Expired payment credentials

• Technical issues

If your payment is declined, please review the information entered at checkout or contact your bank or payment provider.

Halehurst does not control approval decisions made independently by banks, card issuers, or third-party payment providers.

9. Refunds

Approved refunds are issued to the original payment method used for the purchase in accordance with the Halehurst Refund & Return Policy.

Once Halehurst issues an approved refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Refunds cannot generally be redirected to a different credit card, bank account, or payment method.

10. Buy Now, Pay Later & Installment Payments

Where available, customers may be offered installment or financing options such as Shop Pay Installments.

Eligibility, approval, payment schedules, financing terms, and related requirements are determined by the applicable financing or payment provider.

Halehurst does not independently determine financing approval decisions.

Customers should review the applicable provider's terms before selecting an installment payment option.

11. Billing Information

Please provide accurate and current billing information when placing your order.

Incorrect billing information may result in:

• Payment authorization failure

• Additional verification

• Processing delays

• Order cancellation where payment cannot be verified

If you notice an error after placing your order, please contact Halehurst as soon as possible.

12. Payment Questions

For questions about an order, payment, billing issue, or refund, please contact:

support@halehurst.com

Please include your order number when available.

For your protection, do not send complete card details or other sensitive payment credentials by email.

13. Business & Contact Information

For payment or billing assistance, contact support@halehurst.com.

Last Updated: August 2026